1. Introduction Welcome to Orions Fashion, operated by Orions AS. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our website or services.
No Guarantees: We do not offer any guarantees on our products.
Return and Refund Policy:
Customers can request a refund and will receive 60% of the purchase price while keeping the product if there is visible fault with the received product. In special cases, a full 100% refund may be provided if the product is malfunctioning.
To process a refund, customers must provide the order number and a picture of the product.
4. Ordering Process
Customers can add products to their cart and pay using Klarna or Stripe.
An order confirmation will be sent via email after purchase.
Cancellations are accepted until the product is shipped. Once shipped from our warehouse, the purchase cannot be canceled.
5. Payment
Accepted Payment Methods: Klarna and Stripe.
Klarna Payment Terms: Payment must be made within 30 days.
6. Shipping and Delivery
Shipping Costs: £7.49 for orders under £40. Free shipping for orders over £40.
Delivery Time: Typically within 15 days.
Shipping Locations: We ship to all countries.
7. Privacy and Security
Customer Data: We do not share customer data with others and use our own VPN hosting. We comply with GDPR regulations.
Orions AS is not responsible for any issues related to product quality, VAT taxes, or other import duties.
As we rely on third-party agents to source and deliver products, we are not liable for any third-party failures, including delays, defects, or any other issues.
Our agent is responsible for sourcing the product, delivering it, and handling any issues regarding importing VAT taxes.
10. Use of the Website
Prohibited Activities: Users are prohibited from using the website for any unlawful purpose, infringing on intellectual property rights, or conducting activities that could harm the website or its users.
Intellectual Property Rights: All content on the website, including images, text, and design, is the property of Orions AS and protected by copyright laws.
11. Changes to Terms and Conditions
The terms and conditions are updated when major changes are made. Customers will always have the opportunity to read the terms and conditions in the footer of the website.
Customers must check a box indicating they have read and accepted the terms and conditions when shopping at our store.
By shopping with us, you agree to these terms and conditions. Thank you for choosing Orions Fashion.
